Privacy Policy
Cathedral Lettings and Management Limited is committed to ensuring that your
privacy is protected. This privacy policy explains how we use the information
we collect about you, how you can instruct us if you prefer to limit the use
of that information and procedures that we have in place to safeguard your privacy.
1 The information we collect and how we use it
When you register for our service we need to know your name, postal address,
e-mail address and telephone numbers. We also need to know the information requested
in the enquiry form and may require other information such as numbers of adults
and children, pets and smokers.
We gather this information to allow us to process your registration and process
any orders, as well as to match your requirements to our list of properties.
The relevant information is then used by us and the landlord of the properties
in question to provide you with details of appropriate properties for you to
rent and to communicate with you on any directly ancillary matter. When you
confirm your interest in a specific property, we may also use the information
to obtain references on you.
We may also use aggregate information and statistics for the purposes of monitoring
website usage in order to help us develop the website and our services and may
provide such aggregate information to third parties. These statistics will not
include information that can be used to identify any individual.
We may also wish to provide you with information about special features of our
website or any other service or products we think may be of interest to you.
If you would rather not receive this information, please send a blank e-mail
message to
mark@cathedrallettings.com.
We may also want to provide you with related information from third parties
we think may be of interest to you. If you would rather not receive this information,
please send an e-mail to
mark@cathedrallettings.com.
We may also provide your information to carefully selected third parties whose
products or services we believe may be of interest to you. If you do not wish
us to disclose your information in this way, please send an e-mail to
mark@cathedrallettings.com.
2 Our use of information gathering technologies
We endeavour to take all reasonable steps to protect your personal information.
Our electronic systems are protected through the use of firewalls and anti-virus
software. All data is further protected and held as back-up files as part of
our disaster recovery plan. However, we cannot guarantee the security of any
data you disclose on-line. You accept the inherent security risks of providing
information and dealing on-line over the Internet and will not hold us responsible
for any breach of security unless this is due to our negligence or wilful default.
3 How we protect your information
The internet is not a secure medium. However we have put in place various security
procedures as set out in this policy including firewall technology, access to
your data limited to a very small number of staff and use of passwords in our
property management software.
We also keep your information confidential. Our internal procedures cover the
storage, access and disclosure of your information.
4 Sale of business
If this business is sold or integrated with another business your details may
be disclosed to our advisers and any prospective purchasers and their advisers
and will be passed on to the new owners of the business.
5 Updating your details
If any of the information that you have provided to us changes, for example
if you change your e-mail address, name or payment details or if you wish to
cancel your registration, please let us know the correct details by sending
an e-mail to mark@cathedrallettings.com or by sending a letter to Cathedral
Lettings and Management Limited, The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS.
6 Your consent
By submitting your information you consent to the use of that information as
set out in this policy. If we change our privacy policy we will post the changes
on this page, and may place notices on other pages of the website, so that you
may be aware of the information we collect and how we use it at all times. We
will also e-mail you should we make any changes so that you may consent to our
use of your information in that way. Continued use of the service will signify
that you agree to any such changes.
Owing to the global nature of the Internet infrastructure, the information you
provide may be transferred in transit to countries outside the European Economic
Area that do not have similar protections in place regarding your data and its
use as set out in this policy. However, we have taken the steps outlined above
to try to improve the security of your information. By submitting your information
you consent to these transfers.
7 How to contact us
We welcome your views about our website and our privacy policy. If you would
like to contact us with any queries or comments please send an e-mail to
mark@cathedrallettings.com
or send a letter to Cathedral Lettings and Management Limited The Rivergreen Centre, Aykley Heads, Durham, DH1 5TS.
